Shell777 takes its responsibility to safeguard every user's personal information seriously. This document clearly explains how we collect, use, store and protect your data on the shell777 platform.
Your privacy is not merely a legal obligation to us — it is a core value we uphold in every decision we make.
All data transmitted between your device and shell777 servers is protected with 256-bit SSL encryption. This means your personal and financial information cannot be intercepted or read by unauthorised parties.
Shell777 does not sell, rent, or transfer your personal data to any third party for marketing purposes. Your information belongs to you – we only use it to provide you with better service.
Your data is stored on servers protected by firewalls, 24/7 monitoring, and strict access controls. Only authorised personnel may access user data, and every access is logged for audit purposes.
You may request to review, update, or delete your personal data at any time by contacting the Shell777 support team. We respect your rights over the data you share with us.
Shell777's Privacy Policy is drawn up in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We ensure that all our data handling practices comply with applicable legal requirements.
In the event of any security incident involving your data, shell777 is committed to notifying affected users promptly and taking appropriate remediation steps without delay.
This Privacy Policy describes Shell777's personal information handling practices. By using our platform, you agree to the collection and use of information as described in this document.
Shell777 ("we", "Platform") respects the privacy of every individual who uses our services at shell777.vin and the shell777 mobile app. This Privacy Policy is part of our commitment to being transparent about how we manage the information you share with us.
We understand that your trust is our most valuable asset. You entrust us with your personal information, and we take that responsibility seriously. This policy is written in plain, straightforward language — not filled with confusing legal jargon — so you truly understand what happens with your data.
This Privacy Policy should be read together with Terms and Conditions shell777. Should there be any conflict between the two documents regarding privacy matters, this Privacy Policy shall take precedence.
When you register an account or use Shell777's services, we collect information you provide directly, including:
When you use the shell777 platform, our systems automatically record certain technical information, including:
In some cases, we may receive information about you from third-party payment service providers or identity verification companies we use as part of our KYC process. This information is used solely for verification and legal compliance purposes.
| Data Category | Example Information | Purpose of Collection |
|---|---|---|
| Identity | Name, IC, date of birth | KYC verification, legal compliance |
| Contact | Email, phone number | Account communications, security |
| Finance | Banking information, transactions | Deposit & withdrawal processing |
| Technical | IP, device, cookies | Security, platform improvements |
| Usage | Game records, login times | Customer support, internal audit |
Shell777 uses the information collected for the following purposes:
Shell777 does not use your data for any third-party marketing purposes. If you receive promotional communications from shell777, they are based on your own account activity and can be unsubscribed at any time via your account settings.
Shell777 does not sell or transfer your personal data to third parties for commercial purposes. However, we may share your information in the following limited situations:
We work with trusted third-party service providers to help operate the platform, including payment service providers, identity verification companies, and technology infrastructure providers. All these partners are bound by strict confidentiality agreements and may only use your data for purposes we specify.
Shell777 will disclose user information to the relevant authorities when required by Malaysian law, including for the purposes of criminal investigations, compliance with court orders or directives from competent regulatory bodies.
We reserve the right to disclose information necessary to protect the rights, property, or safety of Shell777, our users, or the public, including in cases of legal disputes or fraud investigations.
Shell777 will never ask for your password via email, SMS, or live chat. If you receive any such request, please disregard it and report it to our support team immediately.
We continually invest in security infrastructure to ensure your data remains protected at all times. Key security measures we implement include:
While we take all reasonable precautions, no internet security system can be guaranteed 100% secure. We encourage you to take protective measures on your end as well, such as using a strong password and enabling 2FA.
Shell777 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable law.
Generally, account and transaction records are retained for at least seven (7) years after account closure to meet legal compliance requirements. Non-identifiable usage data may be retained longer for platform analytics and improvement purposes.
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be associated with you.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding your personal information. Shell777 respects and facilitates these rights:
You may request a copy of the personal information we hold about you at any time. Requests will be processed within 21 business days.
If any of your information is inaccurate or incomplete, you may request that we update it. Log in to your account settings or contact our support team.
You may request deletion of your personal data, subject to legal record-keeping obligations binding on us. Deletion of an active account requires all financial obligations to be settled first.
You may object to the use of your data for specific purposes such as marketing communications. We will honour any such objection promptly.
You may request your personal data in a machine-readable format for transfer to another platform, subject to applicable technical limitations.
Shell777 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device by your web browser.
You may manage or delete cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the Shell777 platform.
The shell777 platform is exclusively for users aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18. If we discover that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the account in question.
If you as a parent or guardian believe your child has registered an account on shell777, please contact our support team immediately for prompt action.
Shell777 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or platform improvements. Whenever the Privacy Policy is updated, the "Last updated" date at the top of this document will be revised.
For material changes, we will notify you via in-platform notifications or your registered email. Continued use of the Shell777 platform after such changes take effect constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, we encourage you to contact our team:
We are committed to responding to all privacy-related enquiries within 3 business days. For more complex complaints, processing may take up to 21 business days in accordance with Malaysia's PDPA provisions.
For more information on platform usage rules, please read Terms and Conditions ours. For safe and responsible gaming guidelines, visit the Responsible Gaming ours.